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Job Title: UX & Marketplace Content Manager

Location: Remote (US Only)

Salary: $90,000 - $120,000

 

About the Company:
A leading omni-channel marketing and operations partner, this agency delivers comprehensive digital commerce solutions — from click to ship. As a new generation of omni-channel experts, they support brands across marketplace management, performance advertising, and creative services. With over $1 billion in revenue managed on behalf of their clients, they specialize in scaling brand sales across D2C platforms, Amazon, Walmart, eBay, and beyond.

 

About the Role

​We are seeking a strategic and execution-savvy UX & Marketplace Content Manager to lead a growing team focused on delivering exceptional ecommerce experiences across Shopify, headless builds, Amazon Marketplace, Walmart, and other DTC platforms.

This is a leadership role ideal for someone with hands-on experience at high-growth ecommerce agencies, who also has deep expertise in managing Amazon Marketplace content operations (PDPs, A+ Content, Brand Stores, SEO strategy).

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You’ll oversee UX project managers, UX designers, copywriters, and implementation specialists, ensuring content and design align with both user experience best practices and ecommerce performance goals.

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Key Responsibilities

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• Define and execute UX design and marketplace content strategies across Amazon and Walmart marketplaces.

• Mentor and manage UX designers, project managers, copywriters, and implementation staff.

• Oversee content creation processes, ensuring product listings (descriptions, images, enhanced content) are optimized, accurate, and launched on time.

• Leverage A/B testing, heatmaps, SEO data, and analytics (Hotjar, GA4) to drive continuous UX and content improvements.

• Build and maintain scalable design systems and documented workflows to enable efficiency and quality at scale.

• Ensure all UX and product content follow SEO best practices and stay consistent with brand voice and guidelines.

• Strategic Planning: Scope new business opportunities, create staffing plans, and proactively solve workflow and capacity challenges.

 

Requirements

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• 5–7+ years of ecommerce UX and Amazon Marketplace content experience, including 2+ years in a leadership/management role.

• Proven success in a fast-paced ecommerce agency environment 

• Hands-on experience with Shopify, Shopify Plus, and Amazon Marketplace (PDPs, A+ Content, SEO strategy).

• Strong understanding of UX design principles, CRO methodology, ecommerce SEO, and digital merchandising.

• Expertise with Figma, InVision, Adobe XD, Hotjar, GA4, and Excel.

• Portfolio showcasing UX thinking, content operations, team leadership, and conversion-focused design improvements.

• Exceptional project management, problem-solving, and client communication skills.

• Ability to develop and implement efficient processes and documentation for scaling operations.